Divine HealthCare Network will protect the confidentiality of your health information we have policies and safeguards to protect your privacy against unnecessary disclosure of your health information.

The health information we collect as we provide care and services to you is called “protected health information” (PHI). We can use and disclose you health information to:

To Provide Treatment The agency may use your health information to coordinate care with others involved in your care, such as your physician and other health care professionals who have agreed to assist the agency in coordination of care. The agency may also disclose your health information to individuals outside of the agency such as family members, pharmacists, and suppliers of medical equipment or other health care professionals.

To Obtain Payment. The agency may include your health information in invoices to collect payment from third parties for the care you receive from the agency. For example, the agency may be required by your heath insurer to provide information regarding your health status for purposes of reimbursement to you or the agency. The agency may also need to obtain prior approval from your insurer and may need to explain to the insurer your need for home care services that will be provided to you.

To Conduct Health Care Operations. The agency may use and disclose health information for it’s own operations in order to facilitate the function of the agency and as necessary to provide quality care to all of the Agency’s patients. Health care operations includes such activities as using your protected health information to evaluate and improve or write new guidelines to provide a greater quality of care; to evaluate performance of health care workers; to train our employees; to determine satisfaction with our services; for general business planning and development; or for business management and general administrative activities; fundraising or benefit of the agency.

For Treatment Alternatives. The agency may use and disclose your health information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.

The following are a list of circumstances and organizations under which your health information may also be used and disclosed without your written authorization, agreement or objection:

A. When legally required by the state or federal law;
B. When there are risks to public health. The agency may disclose your health information for public activities and purposes in order to:

1. Prevent or control disease, injury or disability and/or to report disease, injury and vital events such as birth or death.
2. Report adverse events, product defects, to track products or enable product recalls, repairs and replacements.
3. Notify a person who has been exposed to a communicable disease or who may be at risk of contracting or spreading a disease.
4. Notify an employer about an individual who is a member of the workforce as legally required.

C. To report abuse, neglect or domestic abuse.
D. To conduct health oversight activities.
E. In connection with judicial and administrative proceedings.
F. For law enforcement purposes.
G. To coroners and medical examiners.
H. To funeral directors.
I. For organ, eye or tissue donation.
J. For research purposes.
K. In the event of a serious threat to health or safety.
L. For Specified government functions.
M. For worker’s compensation.

Other than is stated above Divine HealthCare will not disclose your health information other than with your written authorization. You or your representative may revoke that authorization in writing at any time.

You have the following rights with respect to your health information:

Divine HealthCare Network is required by law to maintain the privacy of your health information and to provide you and/or your representative this notice of its duties and privacy practices. We do reserve the right to change the terms of this notice and provide the revised notice any client who is receiving care or services.

Divine HealthCare Network encourages you to express any concerns your may have regarding the privacy of your information.

If at any time you feel your privacy rights have been violated or you have any complaints you may contact the Administrator at Divine HealthCare Network in writing to:

The Administrator:
856 University Ave
St. Paul, MN 55104
651-665-9795

The Quality Home Care Service with That Special Touch